Shipping Policy
Shipping Policy
At Scentorm, we aim to provide you with an exceptional delivery experience. Please review our shipping policy below for more details.
Processing Time:
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- International Shipping: Delivery times vary by destination and are subject to customs clearance.
Shipping rates are calculated at checkout based on your location and selected shipping method.
Tracking Information:
Once your order has been shipped, you will receive an email with tracking details to monitor the delivery status of your package.
International Shipping:
Please note that international orders may be subject to customs duties and taxes. These are the responsibility of the customer, and Scentorm is not liable for any additional charges.
Shipping Delays:
Delays caused by unforeseen circumstances, including but not limited to weather, carrier delays, or customs clearance, are beyond our control. We will work with our shipping partners to resolve any issues promptly.