Privacy Policy

Privacy Policy

At Scentorm, we are committed to protecting your personal information and ensuring your privacy. This policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

  • Personal Information: When you place an order, create an account, or subscribe to our newsletter, we collect information such as your name, email address, shipping and billing address, phone number, and payment details.
  • Non-Personal Information: We also collect non-identifiable data, such as browser type, IP address, and website usage statistics through cookies and similar technologies to improve your browsing experience.

2. How We Use Your Information We use the information collected in the following ways:

  • To Process Orders: We use your personal data to process and fulfill your orders, including payment, shipping, and order confirmations.
  • Customer Support: We use your contact information to respond to inquiries, handle complaints, and provide customer service.
  • Marketing Communications: With your consent, we may send you promotional offers, updates, and news about our products. You can opt out of marketing emails at any time.
  • Site Improvements: Non-personal data helps us analyze website traffic and improve our site's functionality.

3. Sharing Your Information We do not sell or rent your personal information to third parties. We only share your data with trusted partners and service providers who assist in processing payments, shipping orders, or operating our website. These partners are required to maintain the confidentiality and security of your information.

4. Data Security We implement appropriate security measures, such as encryption and secure servers, to protect your personal data from unauthorized access, alteration, or disclosure.

5. Cookies Our website uses cookies to enhance your browsing experience and collect non-personal information. You can manage or disable cookies through your browser settings, though some website functionality may be affected.

6. Your Rights You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request information on how your data is used and with whom it is shared.

To exercise your rights or for any privacy-related concerns, contact us at [support email].

7. Changes to This Policy We may update this privacy policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it regularly.

Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at [info@scentorm.com].

By using our website, you agree to the terms of this Privacy Policy.